How do you reject price discount request?

If you absolutely have to reply negatively to the customer’s request for a discount, do so politely. Say you’re sorry, but that the price you offered them is the best value package. Stand your ground without getting defensive or forceful, even if the customer insists.

How do you reject customers asking for discounts?

As for your discount request, I’m sorry to say that we don’t offer discounts. We believe that our service offers more value for your money and it will be unfair to our other customers if we make an exception. Let me know if I can send you the contract.

How do you politely reject a request?

Here are some tips for how to decline a request graciously:

  1. Think before you respond. If possible, don’t give your answer immediately. …
  2. Accentuate the positive. …
  3. Give a reason when possible—not a fabrication. …
  4. Be straightforward about the future. …
  5. Listen to their response. …
  6. Stand your ground. …
  7. “No” language examples.

How do you avoid giving discounts?

Read on to learn six ways how you can decrease discounts and increase sales.

  1. Make Customers Earn a Discount. …
  2. Increase Value Instead of Discounting. …
  3. Bundle Up. …
  4. Buy More, Get More. …
  5. Credit for Next Purchase. …
  6. Rebates.
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How do you respond to price negotiation?

How to respond to a customer’s price negotiation request

  1. Share the lowest terms you can offer and add variables. …
  2. Examine why they want to negotiate and actively listen. …
  3. Focus on the simplest issue first. …
  4. Trade discounts for concessions. …
  5. Convince them of the value of your product. …
  6. Negotiate as long as possible.

How do you say no to a request?

How to politely decline a request

  1. Understand the reason for the request. …
  2. Brainstorm several solutions. …
  3. Firmly, but gently, decline the request. …
  4. Give a reason for declining the request. …
  5. Offer alternative resolutions. …
  6. As a last resort, ask for help. …
  7. Turning down a meeting. …
  8. Saying no to a project.

How do you reject someone nicely?

7 ways to reject someone nicely

  1. Be honest. They don’t say that honesty is the best policy for nothing. …
  2. Prepare yourself. …
  3. Do it face to face. …
  4. Stick with “I” statements. …
  5. Know that what you’re feeling is normal. …
  6. Avoid putting it off. …
  7. Don’t give false hope.

Why you should not give discounts?

When you give discounts, you attract bargain hunters. When you price your product at what it’s worth and politely decline to take anything less, you attract customers who want and can afford to pay it. The final reason you shouldn’t offer discounts is because it leads to a feeling of inconsistency with your pricing.

How much discount should I give?

Give a discount when the total price of the order being paid exceeds a certain value. Again, increasing discounts may be given for a set of increasing price points. For example 5% off orders over $100 and 10% for orders over $200. This is a direct focus on money, which may suit customers more than a quantity discount.

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What is the best way to negotiate a deal?

Tips to help you negotiate a better price

  1. Do your research. …
  2. Have a good opening line. …
  3. Be polite. …
  4. Be aware of your body language. …
  5. Look for opportune times to buy. …
  6. Think about the situation from the seller’s perspective. …
  7. Draw attention to unique features. …
  8. Ask for add-ons.
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